BillingSupport
Refund Rules
Note
Prices and rules can change. Confirm the live product page if you are about to pay.
Refunds follow the published refund policy. Digital access, eSIM data after activation, and Pepi Points are not automatically cash-refundable.
What to do
- Read the refund policy first
- Open a Help ticket with the email or wallet used at checkout
Reminder
If this article does not match what you see on the site, open Help and we will check it.