TravelTechnicalSupport
Travel Troubleshooting
Note
Prices and rules can change. Confirm the live product page if you are about to pay.
Most no-data cases are line, roaming, or destination issues — not a missing purchase.
Check these first
- Is the eSIM profile installed?
- Is roaming on for the eSIM line?
- Is the eSIM line selected for mobile data?
- Are you inside a covered destination for that plan?
VPN not connecting
- Confirm you used Log in, not Sign up
- Reset the VPN password in the Travel dashboard if you lost it
Reminder
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