Privacy Policy

We may collect the following types of information:

• ▸Wallet addresses (when you connect a wallet)
• ▸Transactions made on blockchain networks (such as Avalanche) are public and immutable. We do not control or modify blockchain data.
• ▸Basic usage data (pages visited, interactions, device/browser type)
• ▸Pepinho Travel account, session, order, and redemption records, including VPN subscriptions, eSIM purchases, Founder Pass orders, and coupon activity
• ▸Customer support messages, troubleshooting details, and device or order information you share with us

We do not collect or store full payment card details, private keys, or other sensitive credentials that are handled directly by our payment and infrastructure providers.

We use collected information to:

• ▸Provide and operate the platform
• ▸Process and verify GamePass, Founder Pass, VPN, and eSIM purchases
• ▸Improve user experience and platform performance
• ▸Prevent fraud and abuse
• ▸Comply with applicable legal and regulatory obligations
• ▸Provision VPN subscriptions, deliver eSIM orders, and manage travel account access
• ▸Support customers, investigate chargebacks, and track coupon redemptions

Transactions made on blockchain networks (such as Avalanche) are public and immutable. We do not control or modify blockchain data.

We may use third-party services such as:

• ▸Wallet providers (e.g., thirdweb)
• ▸Payment processors such as Stripe, Rebill, and regional payment partners, where available
• ▸VPN, eSIM, connectivity, and travel fulfillment providers
• ▸Customer support, analytics, fraud-prevention, and communications tools

These services may collect and process your data under their own privacy policies. We encourage users to review those policies before using such services.

We may share user data with payment processors, identity verification providers, and regulatory authorities where required to:

• ▸Process payments
• ▸Prevent fraud
• ▸Comply with applicable laws and regulations
• ▸Provision travel services and resolve account issues

If you use Pepinho Travel, we may collect and store information needed to create and manage your travel account, fulfill purchases, and support your access.

• ▸Email login details, login events, and session records used to secure your Pepinho Travel account
• ▸VPN subscription provisioning data, including plan details, usernames, status, and related provider references
• ▸eSIM order and activation records, including plan, region, fulfillment references, and compatible-device troubleshooting details
• ▸Founder Pass, coupon inventory, coupon redemption status, and related fraud or abuse review records

Authorized admin and support personnel may access account, order, provisioning, and support records when needed to assist customers, investigate abuse or chargebacks, maintain the service, or comply with legal obligations.

We may collect personal information, including government-issued identification, photographs, and other verification data, when required for compliance, fraud prevention, or access verification.

This information may be processed directly by Pepinho Games or by third-party verification providers.

We retain such information only as long as necessary to fulfill legal and regulatory obligations.

We may use basic cookies or local storage to:

• ▸Maintain session state
• ▸Store user preferences
• ▸Improve performance

We take reasonable measures to protect your data but cannot guarantee absolute security.

You may disconnect your wallet at any time and stop using the platform at your discretion. For Pepinho Travel accounts, you may also contact support to request account-access help or applicable data updates, subject to verification and legal retention requirements.

We reserve the right to cooperate with law enforcement or regulatory authorities if required by applicable laws. We may restrict access to users or regions where the platform may not be legally permitted.

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updates.